Thermal Services, Inc. implements a variety of security measures to maintain the safety of your personal information when you submit a request, enter, submit, or access your information. We use industry-standard practices for data collection, storage, and processing to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including your name, contact details, and any service-related information.
We limit access to your personal information to authorized personnel only and maintain safeguards to ensure its protection both during transmission and after it is received. Mobile phone numbers and messaging opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Your information is used solely for the purpose of providing requested services, appointment communications, and relevant service updates. You may opt out of receiving text messages from us at any time. To opt out, simply reply STOP to any message you receive. Once you opt out, you will no longer receive further SMS communications from us unless you re-enroll.
Collecting Personal Information
When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy.
Thermal Services, Inc. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.
By submitting our contact form and signing up for texts, you consent to receive text messages from Thermal Services, Inc. at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
Using Information
We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.
Protecting Information
Thermal Services, Inc. generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Web Browser Cookies
We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Sharing Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may also disclose your customer information with third parties in order to perform services on our behalf, and we will obtain consent for such sharing where it is legally required.
We will disclose personal information and/or an IP Address when required by law or in good-faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.
Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publicly accessible information.
Third-Party Websites
Thermal Services Inc.’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Privacy Policy Changes
Thermal Services, Inc. may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Consent
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you would like to opt out of our tracking, you may do so here:
Terms & Conditions
By opting in to receive SMS communications from Thermal Services, Inc., you consent to receive text messages regarding your requests, appointment confirmations and reminders, dispatch notifications, job updates, follow-ups, and occasional promotions or seasonal offers. Message frequency may vary and message and data rates may apply depending on your mobile carrier and plan. You may reply HELP for assistance or contact us directly for support. You may opt out at any time by replying STOP, and no further messages will be sent after opting out unless you re-enroll. Consent to receive SMS messages is not a condition of purchase and messages may be sent using automated technology. Your mobile phone number and opt-in data will not be shared, sold, or disclosed to third parties for marketing purposes. For additional details, please review our Privacy Policy and Terms & Conditions.
If you have questions about our privacy policy, please contact us.
Last updated: 03/28/2025
